
FAQ
Frequently Asked Questions
Straight answers from Pure Heart Cleaning Solutions about pricing, products, pets, scheduling and what is included.
Booking and Pricing
How much does a cleaning cost?
House cleaning is priced by bedroom count and cleaning level. Light Cleaning starts at $155 for a 1-bedroom home; every level and every tier is published in full on our pricing page. Cleaning on a schedule costs less: 20% off weekly service, 15% off every two weeks, 10% off every three weeks, and 5% off monthly. Pressure washing is priced by home square footage, starting at $150.
Do you require a deposit?
No. There's no deposit required at the time of scheduling.
Is there a pet fee?
No. There is no pet fee, no matter how many animals you have.
Do you offer discounts for recurring service?
Yes. Weekly service is 20% off, every two weeks is 15% off, every three weeks is 10% off, and monthly is 5% off.
What if my home is bigger than 4,000 square feet?
Our published house cleaning prices cover homes up to 4,000 square feet. Above that, call the office at (774) 488-4704 and we'll price it based on the actual home.
Can I save by combining services?
Yes. Customers who book house cleaning and pressure washing at the same time get 5% off the pressure washing and $5 off each add-on. Those bundled prices are listed on the pricing page.
Products, Pets and Safety
What products do you use?
We create our cleaning products from environmentally-safe materials — non-toxic, all-natural, and safe to use around children and animals.
Can I stay home during the cleaning?
Yes. Because of the products we use, it's safe for you and your pets to be present during the appointment. Plenty of customers work from home while we clean around them.
Are your products safe for a daycare, school or clinic?
Yes — that's one of the main reasons those businesses call us. Our non-toxic products are a good fit for daycares, schools, medical clinics and any space where chemical residue is a problem.
Scheduling and Service
Are you open on weekends?
Yes, we're open seven days a week. Weekend appointments are routine.
Do you offer same-day service?
Yes, when the schedule allows. Call and ask — if we have a crew free, we'll take it.
Do you speak Spanish?
Yes. We have fluent English and Spanish-speaking staff.
What's the difference between Light, Standard and Deep cleaning?
Light covers the kitchen, bedrooms, bathrooms, dining room, living room and den — surfaces wiped down, mirrors and glass cleaned, and all floors mopped, swept and vacuumed. Standard adds appliance fronts, cabinet fronts and the inside of the microwave, plus couch cushions vacuumed top and underneath, corners and ceilings cleared, and ceiling fans dusted. Deep Cleaning adds inside windows, window sills and blinds, and baseboards in all rooms. Full checklists are on the residential cleaning page.
What's included in a move-out or Airbnb clean?
Both add baseboards in every room, inside windows, window sills and blinds, cobweb removal, the inside of the fridge, a swept garage, and the washer and dryer inside and out. Airbnb cleans also include making beds — we'll wash and dry the sheets if the home has a washer and dryer — and washing and putting away dishes. Move-out cleans require the home to be empty, with cabinets and drawers cleared.
Do I need to prove my Airbnb listing to get that rate?
Yes. Proof of a short-term rental or Airbnb listing is required for the short-term rental pricing.
What areas do you serve?
Carroll, Coweta, Douglas, Heard and Haralson counties in West Georgia. If you searched for a cleaning service near me from Carrollton, Villa Rica, Bremen, Temple or Douglasville, you are inside our area. See the service area page for the full list of cities and hours.
How do I pay, and what do you accept?
Cash, personal check, Visa, Mastercard, American Express and Discover.
Are you licensed and insured?
Yes. Pure Heart Cleaning Solutions is licensed and insured.
What does the 100% Satisfaction Guarantee cover?
If something is not right, call us and we will make it right. Tell us within a reasonable window after the appointment so we can come back while the job is fresh.
How much is boat, RV, aircraft, window or garage cleaning on its own?
Those are quoted individually rather than published, because size and condition drive the number. Call (774) 488-4704 or request a quote. Boats, RVs and gutters are also available as pressure washing add-ons at published rates on the pricing page.
Do you do post-construction cleaning?
Yes, final cleans after the work is finished. We do not do rough or interim construction cleans.
Do you clean carpets or treat pet odor?
No. We vacuum, sweep and mop all floors on every job, but carpet cleaning and odor treatment are not services we offer.
How does the charity donation work?
You pick one of our eight partner charities when you book, and we donate 10% of the profit from your job to it. Details on the charity page.
Still Have a Question?
Call (774) 488-4704 or request a quote and add your question in the notes. We answer our own phone.
The Pure Heart difference
Why Choose Pure Heart Cleaning Solutions?

Family-Owned & Community-Focused
Perry and Anna started Pure Heart in 2024 and still run every job. Meet the owners.
Eco-Friendly Commitment
Our all-natural, non-toxic products are safe for children and pets, so nobody has to leave the house while we work.
10% Goes to a Charity You Pick
Every booking sends 10% of its profit to one of eight partner organizations that you choose. See our charity work.
100% Satisfaction Guarantee
Every job is backed by our promise that you'll be delighted with the results.
Customizable Services
Flexible cleaning plans and attention to your unique needs set us apart.
Transparent, Upfront Pricing
Published prices, no deposit at scheduling and never a pet fee — just honest estimates and clear communication.
Request a Quote
We work throughout Heard County, Carroll County, Fairburn and Union City. Request a Quote online or call Pure Heart Cleaning Solutions at (774) 488-4704. Still not sure? Ask — we answer our own phone.